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Frequently Asked Questions (FAQs)

1. How do I hear Streaming audio online?

   It's easy. All you need is the Windows Media Player, which is probably built into your web browser. If it's not, or if you don't know for sure, don't worry. We'll check for you when you click the "Listen Live" button for the first time. If you don't have it, we'll give you step by step, on-screen instructions for downloading it.

   Once you have the media player installed, click on "Listen Live" and you'll be able to hear FM 91 from your computer's speakers or headphones.
    

2. Can I listen on my Mac?

   Yes, you can. This service makes use of the Windows Media Player, a version of which is available for Mac. Simply click on the "Free Windows Media Player" link that you will find on the Listen Live page (http://www.publicbroadcasting.net/wgte/ppr.pprmain), and download the software for Mac.
    

3. Why isn't your broadcast online the same programs as your on air broadcast?

   It's actually quite close. In most cases, FM 91 has the rights to webcast the programs that we broadcast over the air. There are a few exceptions, though, and during those times we offer additional classical music online.
    

4. Can I hear NPR shows online that aren't available on FM 91?

   As of today, not many. NPR and PRI (Public Radio International) require that we broadcast a program over the air if we also plan to webcast it. Both organizations do, however, produce some programs and program segments for webcast only. You will find them in our online schedule from time to time.
    

5. Why does the sound I get from your online broadcast differ in quality from the on air broadcast?

   Although it sounds simple, sending radio over the Internet is actually quite a feat of engineering. The differences that you hear are the result of some technological sleight of hand. First, FM 91 must compress the signal to make it fit in the relatively narrow "pipe" that connects your computer to the Internet. To do that, we must cut out some of the frequencies of sound you hear on the radio.

   Second, we break up the signal into many tiny packets that travel by various routes across the 'net to your PC. Occasionally, those packets might arrive at your PC in a different order than we sent them. And once in a while, one or two get lost out there. But for the most part, it all works remarkably well, and lets you enjoy FM 91 when and where you need it.
    

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If after reviewing the FAQ’s you have any technical difficulties or would like to comment, we invite you to write us at fm@wgte.org